Shipping policy

At Amarvira, we are committed to delivering your favorite Ayurvedic products promptly and efficiently. This Shipping Policy outlines our shipping processes, delivery timelines, and other important information related to your order.

---

1. Shipping Locations

• We currently ship across India to all major cities and regions.
• International shipping is not available at the moment.

---

2. Processing Time

• Orders are processed within 7 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• You will receive an email confirmation once your order has been shipped.

---

3. Shipping Charges

• Shipping charges are calculated at checkout based on order value, weight, and delivery location.
• We may offer free shipping on orders above a certain value, as specified on our website.
• Any additional taxes, duties, or surcharges applicable in your region are the customer’s responsibility.

---

4. Estimated Delivery Time

The estimated delivery times vary based on location:

• Metro Cities: 3-5 business days.
• Other Cities & Towns: 5-7 business days.
• Remote Areas: 7-15 business days.

Note: Delays may occur due to unforeseen circumstances such as weather, public holidays, or carrier delays.

---

5. Order Tracking

• Once your order is shipped, a tracking number will be sent to your registered email and mobile number.
• You can track your order using the tracking link provided in the email.

---

6. Delivery Process

• Orders will be delivered to the shipping address provided during checkout.
• Please ensure that your address details are accurate to avoid delays or misdeliveries.
• If you are unavailable at the time of delivery, the courier may attempt redelivery or leave a notice for pickup.

---

7. Undelivered or Lost Packages

In case of an undelivered or lost package:

• Please contact our customer support team at amarvira@gmail.com with your order details.
• We will work with our shipping partners to resolve the issue as soon as possible.

---

8. Damaged or Missing Items

If you receive a damaged package or if any items are missing:

• Report the issue to us within 2 days of receiving the order.
• Provide photos of the damaged items and packaging to facilitate quick resolution.

---

9. Change of Shipping Address

• Address changes can be requested within 24 hours of placing the order by contacting our support team.
• Once the order is shipped, address changes cannot be made.

---

10. Contact Us

If you have any questions regarding our shipping policy, feel free to contact us at:

Amarvira

3037, Palledium mall, yogi chowk, Surat,395006

amarvira@gmail.com

+91 98248 48145